WHY NOVUS CAPITAL?

is an investment and financial services company specialising in Investment Banking, Corporate Advisory and Share Trading services for Australian corporate and private clients, and overseas corporate clients.

CONTACT INFO
  • Address: Level 24, Royal Exchange Building, 56 Pitt Street, Sydney, NSW 2000 Australia
  • Phone: +61 2 9375 0100
  • Email: Contact Us
A Letter from MD of Novus to Clients

A Letter from MD of Novus to Clients

 

23 March 2020

To our Valued Clients

For over a decade, the Novus group and their advisors have supported their clients through good times and bad.

We understand the essential role that your financial advisor plays in your life and we do not take for granted, now more than ever how important this role is as we face unprecedented times ahead.

Here at Novus, we wanted to re-assure that our priority remains protecting our people (or community) while still remaining open for business to that we can continue to support you and the Australian economy through this difficult period.

Some weeks earlier, Novus deployed a Covid-19 Response Team, who have been closely following the advice received from the Australian State and Federal Governments along with Australia’s Chief Medical Officer to ensure we keep our communities, our clients and our workplaces safe.

In response to Covid-19, as a business we have taken some steps to protect our communities and I have outlined these below:

  • No international travel to occur while domestic travel is only to occur voluntarily and when necessary.
  • Our IT capacity has been increased to allow for our advisors to service you from remote locations across Australia and we confirm that we have tested these changes in numerous locations with no disruptions.
  • Confirmation from our third-party service platform providers that the business continuity plans are operating correctly with no disruption to the end client.
  • As a result of the latest advice received by the Prime Minister ( 22 March 2020), to ensure that we practise “Social Distance “ and in particular in relation to our NSW and Victorian Offices, we hereby request that all face-to-face meetings are changed to telephone conferences. This will ensure no non-essential travel takes places for both client and advisor.

We are confident that we have the appropriate process and measures in place, and we will continue to monitor the situation as it unfolds.

Please be assured, that there will be no disruption caused to the management of your trading accounts held with Novus.

I would like to take this time to personally thank you for your patience, commend our community to adapting so well to these unprecedented changes and I would also like to extend my warmest best wishes to you and your family for continued good health.

Please continue to check https://www.health.gov.au/ for the most up to date information in relation to Covid-19.

Yours Sincerely

 

Wayne Gooley

Managing Director

Novus Capital Limited